Elkridge, Maryland
Not resolved
1.0
Details
0 comments

I ordered 3 botttles of Fabriclear on September 28. After a

2 weeks with no shipment confirmation email I emailed customer service.

They told me the product was on back order and would be in the following week. A week later still nothing. So I emailed them again only to be told a shipment came on but it was not enough to fulfill their orders. I then told them to cancel my order and refund me my money.

That was 5 days ago and I still have not gotten my money back.

What really bothers me about the entire situation is that the website alllows you to order and pay for something thats not in stock. This is the FIRST online store that has allowed me to order what they did not have.

Product or Service Mentioned: As Seen On Tv Shipping Service.

Reason of review: Order processing issue.

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