Keith H Lkb

Horrible service

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I have never been kicked out of a store due to how i look or dress until today at As Seen on TV located at the Fashion District in Philadelphia. I was minding my own business, killing time when the store owner, who wouldn't even give me her name said that i need to leave because she wasnt feeling comfortable with me in the store because she didn't think I looked well.

In her defense i was sweating because it was hot in there. I think she thought i was there to steal something when ive done NO such thing in my adult life. I have no criminal record. To be treated like this was racist, judgmental, and unacceptable.

You can't pick and choose who you want in the store. Had i done something wrong. I would have said fine, but again her or the other guy working wouldn't give me their names after I said IM contacting corporate. She said come back next month we will have what u want.

How does she even know what I want? I WILL never shop here again and make sure my 5000 FB friends, 3000 IG followers dont go either. She couldn't even give me a real reason that she wanted me to leave.

She said her name was Amy, but she's foreign so that's a lie. I wish I would have recorded this embarrassment, but i plan to escalate this further.

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Cons:
  • Worst customer service experience ive ever hadhorriblestaff

Preferred solution: Let the company propose a solution

User's recommendation: DON'T SHOP HERE IF YOUR WHITE AND HAVE A WINTER CAP ON!

Anonymous
map-marker Sherman, Illinois

U shaped fastener

I want to just order u shaped things that are supposed to come with the tents. I just need those. ASAP.
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Linda P Zej

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Verified Reviewer

Refusal of company to respond

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Opened up box, which showed no damage, when it finally got to us after several weeks of waiting. Read instructions and the filled unit with water to try it out. Luckily, I had it sitting on the counter by the sink. The water immediately started coming out of the bottom of the unit. Within less than 5 minutes all the water ran out of the unit. I inspected the bottom of the cooler but could find nothing. Tried again with the same results. I have contacted the company three times with no results or even a contact from them. I asked for a new unit or a refund. Now, I cannot even find any way to contact them again. I am out $89.00 and just want my money refunded.
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Loss:
$89

Preferred solution: Full refund

User's recommendation: Quality is unreliable and company is disreputable in backing their product

Madalyn Ski

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Verified Reviewer
| map-marker Indianapolis, Indiana

Your item damaged my face

As Seen On TV - Your item damaged my face
Facepalm I bought the pimple remover and it ended up leaving hickeys all over my face.
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Daelon Luu

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Verified Reviewer

I haven’t received my order

I placed an order on 11/27/2020 for $32.27 cent, for Christmas and never received the order. It was a buy on get one free clutch shoulder leopard purse from the Shark Tank lady.
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Loss:
$32
Pros:
  • Never received item

Preferred solution: Full refund

User's recommendation: Refund the money or send the items. I have a copy of my purchase.

Daelon Luu

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Verified Reviewer
| map-marker Bedford, Ohio

Nevertheless received my order.

Placed order for $32.27 on 11/27/2020 on Cash Apt. what difference it makes writing. I need answers from you. Ive filled ou and answered your questions.
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User's recommendation: Don’t fall for your gimmicks. As see on tv steal your money and never send your order.

Jesse W Zjm

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Verified Reviewer

Product cancelled

I ordered item number P-300822 on 12/8/20. I received a message on 12/30/20 that the order had been cancelled. The charge of $44.91 is on my credit card, but I have not received credit from you to off set this charge, if I do not hear from you in 2 days I will have my credit card not pay your bill. Jesse Wisener e-mail jessepat70@***.com
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Loss:
$45
Pros:
  • Never received item
Cons:
  • You may not get the product but get charged anyway
  • Awful service
  • Should not be allowed to advertise on tv

Preferred solution: Full refund

User's recommendation: zero right now!

Mra laiqa S

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Verified Reviewer

I won game as seen on tv game by spin and questionare

I won game as seen on tv game by spin and questionare
I won game as seen on tv game by spin and questionare - Image 2
I played game as seen on tv game ap wahi sae baat karahe lahore sae online google kiya tha ? I messaged and call many times I won iphone 12 pro max Did I will recieve or this is your fake game on website ??I didnt recieve an call even Is this kind of joke ?
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Pros:
  • Convenient
Cons:
  • Buying it damaged
  • Service stinks

Preferred solution: Deliver product or service ordered

User's recommendation: Will tell

Anonymous
map-marker Lincoln, California

Unknown charge

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Got a charge on my credit card for something I didn't order. Tried to call them or leave an email but they don't evidently have customer service. Called bank to dispute charge. Don't order from th
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annette h Lym

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Verified Reviewer

Complaint

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I have not received Order number P299194. I placed this order on 12/3/2020 my email is annettie80@***.com phone 609593**** Annette Harrell
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Preferred solution: Deliver product or service ordered

Jean D Ogm

Customer service link for returns doesn't work

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No one answered the 888-510-**** phone. The customer service link doesn't allow me to get a return label to return a defective item.
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Cons:
  • Return policy

Preferred solution: Full refund

User's recommendation: Do not order from this company.

Martha D Jiw

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Verified Buyer
|

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Verified Reviewer

I ordered and I have not received

As Seen On TV - I ordered and I have not received
I order a flea doctor on August 3 and have not received it
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Loss:
$20

Preferred solution: Deliver product or service ordered

Vincent L Evn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

They took my money and I got a email saying the money came out my account, then they say there was a error the card didn't go through. It did they stole my money.

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As Seen On TV - They took my money and I got a email saying the money came out my account, then...
Put my money back on my card. You took my money in 20 seconds, then said it didn't go through. I took a pic and got an email saying you have my money. Just put my money back.
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Loss:
$30

Preferred solution: Full refund

Victor W Aqt

My order

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Didn't get my mirror cam but customer service communicated properly though, thanks!
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Cons:
  • Bad customer service and waste of people time

Preferred solution: Let the company propose a solution

User's recommendation: Be careful ordering anything because they might not have it in stock for you!

Anonymous
map-marker Linwood, New Jersey

Refund that I havent received

think twice before placing an order TPlaced an order with AS seen on TV pros.com, Dec 3,2020 Order Number P 299194 for the Happy Nappers Shark-The pillow and sleeping bag all in one for the amount of $34.95 plust shipping . Total of order $42.20 that was charged to my bank card Received a e-mail on 12/20 after I inquired about this order stating they were waiting for manufactures orderfor 2 months. On Jan.2, 2021 I received another e-mail stating they cancelled this order and I would receive a refund within 5 to 7 days. Today is Jan 18, 2021 and I have not heard any other word and I haven;t received a refund
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